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FAQ
EXPLORE ANSWERS TO YOUR QUESTIONS
Frequently asked questions
General
Sizing & Fit
Order & Production
Shipping & Delivery
Care & Quality
Returns & Exchanges
1. Choose Your Design
Browse my collection and select the piece you love. Consider a custom order if you can't find what you're looking for, or want custom measurements
2. Customize Your Options
Select your preferred fabric, color, and size. Share any special requests or personalization details to make your piece uniquely yours.
3. Place Your Order
Add your chosen options to the cart and complete checkout. You’ll receive an email confirming your selections.
4. Production Begins
Once your order is confirmed, I will begin handcrafting your garment. Made-to-order and made-to-measure pieces are created with precision, ensuring attention to every detail.
5. Estimated Timeline
Production times may vary depending on the complexity of your design and available inventory of fabric, on average 14-90 days for production. This is subject to change as the production slots fill up. You’ll receive updates and an estimated completion date.
6. Shipping & Delivery
After your piece is finished, it’s carefully packaged and shipped. Tracking information will be provided so you can follow your garment’s journey.
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